CHG400 | Defining and recording a complaint: Contents
From HM Revenue & Customs · Complaint Handling Guidance
Contents7 entries
- CHG405Defining and recording a complaint: General
- CHG406Defining and recording a complaint: Recognising Complaints
- CHG407Defining and recording a complaint: Financial Redress - should we record a complaint
- CHG408Defining and recording a complaint: Digital complaints’ form and email complaints
- CHG410Defining and recognising a complaint: Complaints and appeals
- CHG415Defining and recording a complaint: Extra-statutory concessions and Codes of Practice, including ESC A19 and CoP26
- CHG420Defining and recognising a complaint: Severe delays in avoidance scheme enquiries