TCRM2460 | Managing our relationship with large business customers: Working with Low Risk customers: Customer-initiated activity: Introduction: Contents

General

We will carry out customer-initiated work on:

• specific issues or areas where there is uncertainty and the customer expects the matter to be something we would want to enquire into;

• clearances;

• systems assurance;

• clear errors that the customer brings to our attention;

• risks identified retrospectively; and

• Error Correction Notices for certain indirect taxes (subject to de minimis limits).