ATCS05060 | Advance Tax Certainty Service: Process: Issuance: Feedback

Applicants that participate in the first year of the Advance Tax Certainty Service will be sent a questionnaire to provide feedback on the service. This will allow HMRC to build up performance data, which will be used to inform the next phase of the policy.

To help improve the service further, HMRC may wish to share the aggregate results from the feedback with partners in HM Treasury. If the customer is content for this data to be shared, they will need to provide their consent to HMRC allowing their data to be used for this purpose.