AGL9450 | Unjust enrichment: Claimants who are no longer registered

In some circumstances businesses which are no longer registered may ask to use the reimbursement arrangements. They should be dealt with in exactly the same way as registered businesses which use the arrangements.

This is acceptable where:

• the business was registered for the whole period covered by the claim; and

• it has the names and addresses of the customers to be refunded.

If there is any doubt whether a business can abide by the arrangement provisions the refund should not be made.