ARTG6300 | Restoration decisions: Arranging for a review: Beginning of the review

When the review officer receives a case to review they will write to the customer to

• tell the customer they will be undertaking the review

• give the customer their contact details

• tell the customer when they expect to complete the review and what will happen if they do not complete the review by that date, see ARTG6360

• ask the customer to send any further information or arguments they want the review officer to consider.