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Official guidance
Claimant Compliance Manual

CCM14000 · Closing the Enquiry

  • CCM14010 · Overview of closing the enquiry
  • CCM14030 · Penalties: General
  • CCM14040 · Method of closing the enquiry
  • CCM14060 · No adjustment needed to the claim
  • CCM14100 · Adjustment needed to the claim but a penalty is not appropriate
  • CCM14105 · Adjustment needed to the claim but a penalty is not appropriate: are adjustments needed for other years?
  • CCM14106 · Adjustment needed for other years
  • CCM14130 · Informing the customer
  • CCM14140 · Informing the customer: enquiry closure letter
  • CCM14150 · Processing the adjusted claim
  • CCM14160 · Adjusted awards: appeals
  • CCM14170 · Closing the records
  • CCM14200 · Adjustment needed to the claim and penalties appropriate: overview of settlement including penalties
  • CCM14205 · Adjustment needed to the claim and penalties appropriate: are adjustments needed for other years
  • CCM14210 · Adjustment needed to the claim and penalties appropriate: Who will meet the settlement
  • CCM14215 · Who will meet the settlement?
  • CCM14220 · Issuing the penalty leaflet
  • CCM14230 · Issuing the penalty leaflet: cases worked by correspondence
  • CCM14240 · Issuing the penalty leaflet: telephone calls
  • CCM14260 · Penalty cases: informing the customer(s)
  • CCM14265 · Penalty cases: Amending the award: Award continuing.
  • CCM14267 · Penalty case: Amending the award: No continuing award as a result of compliance check
  • CCM14268 · Penalty cases: Amending the award: award not continuing for reason other than compliance enquiry.
  • CCM14270 · Penalty cases: appeal received
  • CCM14335 · Time limits for penalties
  • CCM14336 · Time limits for penalties: examples
  • CCM14410 · Closing the office records and noting TCW
  • CCM14495 · Interaction with state benefits
  • CCM14510 · SA and TC enquiries: failure to negotiate a settlement/formal proceedings
  1. Claimant Compliance Manual
  2. Closing the Enquiry: contents

CCM14000 | Closing the Enquiry: contents

From HM Revenue & Customs · Claimant Compliance Manual

This page has been archived.

Contents29 entries

  1. CCM14010Closing the Enquiry: Overview of closing the enquiry
  2. CCM14030Closing the Enquiry: Penalties: General
  3. CCM14040Closing the Enquiry: Method of closing the enquiry
  4. CCM14060Closing the enquiry: no adjustment needed to the claim
  5. CCM14100Closing the enquiry: adjustment needed to the claim but a penalty is not appropriate
  6. CCM14105Closing the enquiry: adjustment needed to the claim but a penalty is not appropriate: are adjustments needed for other years?
  7. CCM14106Closing the enquiry: adjustment needed for other years
  8. CCM14130Closing the enquiry: informing the customer
  9. CCM14140Closing the enquiry: informing the customer: enquiry closure letter
  10. CCM14150Closing the enquiry: processing the adjusted claim
  11. CCM14160Closing the enquiry: adjusted awards: appeals
  12. CCM14170Closing the Enquiry: Closing the records
  13. CCM14200Closing the enquiry: adjustment needed to the claim and penalties appropriate: overview of settlement including penalties
  14. CCM14205Closing the enquiry: adjustment needed to the claim and penalties appropriate: are adjustments needed for other years
  15. CCM14210Closing the Enquiry: Adjustment needed to the claim and penalties appropriate: Who will meet the settlement
  16. CCM14215Closing the enquiry: who will meet the settlement?
  17. CCM14220Closing the enquiry: issuing the penalty leaflet
  18. CCM14230Closing the enquiry: issuing the penalty leaflet: cases worked by correspondence
  19. CCM14240Closing the enquiry: issuing the penalty leaflet: telephone calls
  20. CCM14260Closing the enquiry: penalty cases: informing the customer(s)
  21. CCM14265Closing the Enquiry: Penalty cases: Amending the award: Award continuing.
  22. CCM14267Closing the Enquiry: Penalty case: Amending the award: No continuing award as a result of compliance check
  23. CCM14268Closing the Enquiry: Penalty cases: Amending the award: award not continuing for reason other than compliance enquiry.
  24. CCM14270Closing the enquiry: penalty cases: appeal received
  25. CCM14335Closing the Enquiry: Time limits for penalties
  26. CCM14336Closing the enquiry: time limits for penalties: examples
  27. CCM14410Closing the Enquiry: Closing the office records and noting TCW
  28. CCM14495Closing the enquiry: interaction with state benefits
  29. CCM14510Closing the enquiry: SA and TC enquiries: failure to negotiate a settlement/formal proceedings
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