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Contents

Official guidance

Claimant Compliance Manual

CCM4300 · Examinations: Pre-award examinations: Action - contents

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CCM4305 · Pre-award examinations: Action: Overview
CCM4310 · Pre-award examinations: Action: Is a penalty appropriate?
CCM4315 · Pre-award examinations: Action: Opening letter where there is no penalty
CCM4320 · Pre-award examinations: Action: Considering the customers reply
CCM4325 · Pre-award examinations: Action: Accepting the claim
CCM4330 · Pre-award examinations: Action: Accepting part of the claim
CCM4335 · Pre-award examinations: Action: The claim cannot be accepted
CCM4340 · Pre-award examinations: Action: Customer does not respond to opening letter
CCM4345 · Pre-award examinations: Action: Reviewing your decision when a customer appeals

Examinations: Pre-award examinations: Action - contents
Pre-award examinations: Action: Considering the customers reply

CCM4320 | Pre-award examinations: Action: Considering the customers reply

From HM Revenue & Customs · Claimant Compliance Manual

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