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Official guidance
Collection of Student Loans Manual

CSLM10160 · FAQs: employers questions and answers: stop notice

  • CSLM10161 · When do I stop deducting?
  • CSLM10162 · Employee has repaid loan. can I stop deductions?
  • CSLM10163 · FAQs: employers questions and answers: stop notice received - employee has already left & P45 issued
  • CSLM10164 · FAQs: employers questions and answers: stop notice received - employee has already left - P45 not yet issued
  1. FAQs: employers questions and answers: stop notice
  2. FAQs: employers questions and answers: stop notice: Employee has repaid loan. can I stop deductions?

CSLM10162 | FAQs: employers questions and answers: stop notice: Employee has repaid loan. can I stop deductions?

From HM Revenue & Customs · Collection of Student Loans Manual

Suggested answer

You cannot stop making deductions because your employee asks you to. Continue to make deductions until you receive a Stop Notice or are asked specifically to stop making deductions by HMRC.

Your employee can request a refund from the Student Loans Company if they think they have overpaid their loan.

You can find more information on gov.uk.

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