SolvedCSLM20030 | SL repayments: underpayments and overpayments: employer fails to remit deductions to HMRC
From HM Revenue & Customs · Collection of Student Loans Manual
If the employer makes Student and or Postgraduate Loan deductions from a borrower’s earnings but, for whatever reason, fails to remit these to HMRC, there is the possibility that the borrower’s account with the Student Loans Company will not be credited with the amounts deducted.
In these circumstances
The borrower should contact the Student Loans Company with evidence of deduction. For example payslips, P60, and so on. When the Student Loans Company are satisfied that the deductions have been made they will credit the amounts against the borrower’s debt
HMRC will review the position to determine if the employer can be pursued for the unpaid Student and or Postgraduate Loan deductions, together with any unpaid tax and NIC