CH23440 | Information & Inspection Powers: Information Notices: The notice: Serving notices
From HM Revenue & Customs · Compliance Handbook
The rules about serving notices are based on rules in the Taxes Management Act (TMA) 1970 even if the notice relates to checking a VAT position. The Taxes Management Act rules apply in place of the rules in VATA94/S98, which still apply to other types of VAT notice.
You can serve a person a written information notice by delivering it to the person or by leaving it at their usual or last known place of residence.
You can serve a person an information notice by email, however, before you can issue a notice you must have the customers explicit informed consent in direct relation to that notice. They must have been informed that you intend or may issue a notice by email and they must have consented to that.
A notice may also be served on a company by serving it on its ‘proper officer’ (see the definition in the Company Taxation Manual CTM00530).
A notice can be delivered by post addressed to the person
at the person’s usual or last known place of residence, or place of business or employment, or
in the case of a company, at any other prescribed place, or
in the case of a liquidator of a company, at the liquidator’s address for the purposes of the liquidation or any other prescribed place.
There are not presently any regulations prescribing other places for these purposes.
A notice can be served by email to a company. However as above, you must have the customer’s explicit informed consent to receive that notice in email form.
A notice served by post should normally be addressed to the company rather than its ‘proper officer’ unless you know that the company has a Company Secretary or you have the name of an individual with authority to deal with it.
FA08/SCH36/PARA56
FA99/S132, 133
TMA70/S108
TMA70/S115
CEMA79/S118BA