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Official guidance
Compliance Handbook

CH23200 · Information & Inspection Powers: The notice

  • CH23220 · Information & Inspection Powers: Information Notices: The notice: Overview of an information notice
  • CH23240 · Information & Inspection Powers: Information Notices: The notice: Meaning of 'provide information'
  • CH23260 · Information & Inspection Powers: Information Notices: The notice: Meaning of 'produce documents'
  • CH23280 · Information & Inspection Powers: Information Notices: The notice: Where and when documents should be produced
  • CH23300 · Information & Inspection Powers: Information Notices: The notice: Copying or removing documents
  • CH23320 · Information & Inspection Powers: Information Notices: The notice: What is a document
  • CH23340 · Information & Inspection Powers: Information Notices: The notice: Part of a document
  • CH23360 · Information & Inspection Powers: Information Notices: The notice: What is an electronic document or record
  • CH23380 · Information & Inspection Powers: Information Notices: The notice: Meaning of 'specify'
  • CH23400 · Information & Inspection Powers: Information Notices: The notice: Meaning of 'describe'
  • CH23420 · Information & Inspection Powers: Information Notices: The notice: Date by which information required
  • CH23440 · Information & Inspection Powers: Information Notices: The notice: Serving notices
  • CH23460 · Information & Inspection Powers: Information Notices: The notice: Mistakes in a notice
  • CH23480 · Information & Inspection Powers: Information Notices: The notice: Complying with a notice
  1. Information & Inspection Powers: The notice: contents
  2. Information & Inspection Powers: Information Notices: The notice: Serving notices

CH23440 | Information & Inspection Powers: Information Notices: The notice: Serving notices

From HM Revenue & Customs · Compliance Handbook

The rules about serving notices are based on rules in the Taxes Management Act (TMA) 1970 even if the notice relates to checking a VAT position. The Taxes Management Act rules apply in place of the rules in VATA94/S98, which still apply to other types of VAT notice.

You can serve a person a written information notice by delivering it to the person or by leaving it at their usual or last known place of residence.

You can serve a person an information notice by email, however, before you can issue a notice you must have the customers explicit informed consent in direct relation to that notice. They must have been informed that you intend or may issue a notice by email and they must have consented to that.

A notice may also be served on a company by serving it on its ‘proper officer’ (see the definition in the Company Taxation Manual CTM00530).

A notice can be delivered by post addressed to the person

  • at the person’s usual or last known place of residence, or place of business or employment, or

  • in the case of a company, at any other prescribed place, or

  • in the case of a liquidator of a company, at the liquidator’s address for the purposes of the liquidation or any other prescribed place.

There are not presently any regulations prescribing other places for these purposes.

A notice can be served by email to a company. However as above, you must have the customer’s explicit informed consent to receive that notice in email form.

A notice served by post should normally be addressed to the company rather than its ‘proper officer’ unless you know that the company has a Company Secretary or you have the name of an individual with authority to deal with it.

FA08/SCH36/PARA56
FA99/S132, 133
TMA70/S108
TMA70/S115
CEMA79/S118BA

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