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Official guidance
Compliance Operational Guidance

COG19000 · Caseflow Scanning

  • COG19100 · Scanning Guidance: process map - scanning overview
  • COG19120 · Scanning Guidance: about scanning
  • COG19130 · Scanning Guidance: unprocessed tax returns
  • COG19140 · Scanning Guidance: process map - sending letters to customers for caseflow scanning cases
  • COG19160 · Scanning Guidance: sending letters to customers for caseflow scanning cases
  • COG19170 · Scanning Guidance: electronic data
  • COG19175 · Scanning Guidance: large amounts of paperwork
  • COG19180 · Scanning Guidance: process map - caseworker sends documents to Wolverhampton
  • COG19200 · Scanning Guidance: caseworker sends documents to Wolverhampton
  • COG19210 · Scanning guidance: recorded delivery
  • COG19220 · Scanning Guidance: process map - access scanned documents
  • COG19240 · Scanning Guidance: access scanned documents
  • COG19245 · Scanning Guidance: adobe reader toolbar buttons
  • COG19250 · Scanning Guidance: incorrect date and urgency rating
  • COG19255 · Scanning Guidance: naming conventions
  • COG19260 · Scanning Guidance: process map - review documents
  • COG19280 · Scanning Guidance: review documents
  • COG19300 · Scanning Guidance: process map - reject documents
  • COG19320 · Scanning Guidance: reject documents
  • COG19340 · Scanning Guidance: process map - accept documents
  • COG19360 · Scanning Guidance: accept documents
  • COG19380 · Scanning Guidance: process map - document reply required
  • COG19400 · Scanning Guidance: document reply required
  • COG19420 · Scanning Guidance: process map - retrieval of scanned documents
  • COG19440 · Scanning Guidance: retrieval of scanned documents
  • COG19460 · Scanning Guidance: process map - requesting a search of scanned documents
  • COG19480 · Scanning Guidance: requesting a search of scanned documents
  • COG19500 · Scanning Guidance: process map - images accepted in error
  • COG19520 · Scanning Guidance: images accepted in error
  • COG19530 · Scanning Guidance: document scanned to the wrong case - copying images to another case
  • COG19535 · Scanning Guidance: images relevant to more than one case
  • COG19540 · Scanning Guidance: process map - documents containing Human Intelligence Information
  • COG19560 · Scanning Guidance: documents containing Human Intelligence Information
  • COG19580 · Scanning Guidance: process map - documents containing Human Intelligence Information - image already accepted
  • COG19600 · Scanning Guidance: documents containing Human Intelligence Information - image already accepted
  • COG19620 · Scanning Guidance: post received for closed caseflow cases
  • COG19625 · Scanning: process map - items scanned into caseflow that should be captured in Electronic Folder (EF)
  • COG19630 · Scanning: process map - items scanned into Electronic Folder (EF) that should be captured in Caseflow
  • COG19635 · Scanning Guidance: items scanned into caseflow or electronic folder (EF) that should be captured in the other system
  • COG19700 · Scanning Guidance: managers - view reports
  1. Caseflow Scanning: Contents
  2. Scanning Guidance: items scanned into caseflow or electronic folder (EF) that should be captured in the other system

COG19635 | Scanning Guidance: items scanned into caseflow or electronic folder (EF) that should be captured in the other system

From HM Revenue & Customs · Compliance Operational Guidance

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

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