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Official guidance
Customs Civil Penalties Guidance

CCPG27300 · Penalty notice: deciding the amount of a penalty

  • CCPG27310 · Penalty notice: deciding on the amount of a penalty: introduction
  • CCPG27320 · Setting penalty amounts
  • CCPG27330 · Considering mitigation
  1. Penalty notice: deciding the amount of a penalty: contents
  2. Penalty notice: deciding the amount of a penalty: considering mitigation

CCPG27330 | Penalty notice: deciding the amount of a penalty: considering mitigation

From HM Revenue & Customs · Customs Civil Penalties Guidance

When we have set the amount of a penalty in accordance with CCPG27320, we must then consider whether any mitigation of that penalty is due and, if so, how much.

Where the trader is dealt with by Large Business (LB) or in WMBC, Mid-Size Business (MSB), we must also discuss your decisions on mitigation with the Customer Compliance Manager (CCM) and obtain their agreement. This should be recorded on the Customs Penalty Action Checklist (CPAC).

See CCPG30400 for detailed guidance on mitigation.

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