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Official guidance
Customs Civil Penalties Guidance

CCPG30400 · Customs and International Trade and Excise officers operational guidance: penalty notice: considering mitigation

  • CCPG30410 · International Trade officers operational process: penalty notice: considering mitigation: is mitigation due
  • CCPG30420 · International Trade officers operational process: penalty notice: considering mitigation: determining how much litigation to allow
  • CCPG30430 · International Trade officers operational process: penalty notice: considering mitigation: Step 1 considering individual mitigating factors
  • CCPG30440 · International Trade officers operational process: penalty notice: considering mitigation: Step 2 considering the case as a whole
  • CCPG30450 · International Trade officers operational process: penalty notice: considering mitigation: advising the trader
  • CCPG30460 · International Trade officers operational process: penalty notice: considering mitigation: record keeping
  1. Customs and International Trade and Excise officers operational guidance: penalty notice: considering mitigation: contents
  2. International Trade officers operational process: penalty notice: considering mitigation: advising the trader

CCPG30450 | International Trade officers operational process: penalty notice: considering mitigation: advising the trader

From HM Revenue & Customs · Customs Civil Penalties Guidance

THIS GUIDANCE IS FOR INTERNATIONAL TRADE OFFICERS ONLY

When you have decided on the amount of the penalty taking any mitigation into account and where appropriate it has been agreed by an Authorising officer, you will issue the penalty.

This applies whether you have considered the factors

  • at the time you prepared the penalty notice or

  • if new information is provided by the trader after the penalty has been issued.

If the trader or their representative presents additional facts in order to increase the mitigation allowed, you should consider whether the further information is sufficient to justify a further ‘step’ (or steps) of 10% of mitigation. If you feel further mitigation is not appropriate and the authorising officer agrees, you should notify the trader of your decision and explain their review and appeal rights.

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