DST65320 | Reasonable Excuse
From HM Revenue & Customs · Digital Services Tax Manual
HMRC consider reasonable excuse to be something that stops a person from meeting a tax obligation despite them having taken reasonable care to meet that obligation. It is necessary to consider what a reasonable person, who wanted to meet their obligation would have done in the same circumstances.
Whether a Responsible Member has a reasonable excuse will depend on the particular circumstances in which the failure occurred. What is a reasonable excuse for one Responsible Member may not be a reasonable excuse for another Responsible Member.
The Responsible Member must remedy the failure as soon as can reasonably be expected after the excuse has ended.
Honesty of purpose is a preliminary condition that a Responsible Member always needs to fulfil. HMRC will also consider the circumstances of the person making the claim.
HMRC will establish all the relevant facts, including:
the circumstances which led to the failure to submit the return in time,
the extent to which appropriate preliminary work had been put in hand before the excuse prevented further progress,
whether the necessary steps were taken to remedy the failure after the excuse had ended.
It will not be a reasonable excuse to claim that:
failure is due to a dilatory agent,
information relevant to the return is not available at the filing date,
the affairs of the company are too complicated to enable the return to be completed in time,
the responsible director is too busy running the company’s business,
there is no intention of avoiding tax, or of deferring payment of tax,
the company is not liable to tax for the period for which the return is required, or has overpaid tax,
there is insufficiency of funds, or
relying on any other person to do anything, unless the Responsible Member took reasonable care to avoid the failure
Tax Administration Litigation & Advice (TALA) should be contacted if doubts remain about the validity of the claims once HMRC have ascertained all the facts.