ECSH32755 | Internet research

During your initial review you may need to conduct internet research. Any research done should be recorded and retained in your case management system.

For example, a screen shot of sales listings may provide evidence that an estate agency business was conducting relevant activity but if the website changes or shuts down during your compliance check, this evidence can be lost.

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)