ECSH34325 | Further contact

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

Appeals and reviews of the outcome

After issuing the outcome letter (ECSH34030), the business may request an appeal or review (ECSH90000) of the outcome. Follow the guidance below depending on the outcome issued.

Where the business has been issued with multiple decisions and it is not clear which of those decisions are being challenged, you should contact the business to establish the position.

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

Where a closure letter, advice letter or warning letter has been issued

The issuing of a closure letter, advice letter or warning letter is not an appealable decision for the purposes of regulation 99 of The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (MLR 2017).

If a business states they want to appeal the warning letter, you should explain to them that it is not an appealable decision. Explain they can raise a complaint if they are unhappy. Additional guidance on the complaints procedure can be seen in ECSH130000.

Where a sanction has been raised

Guidance on appeals, reviews and litigation, where an appealable sanction has been imposed, can be seen in ECSH90000 - appeals and reviews.