EM6412 | Contract Settlement: Post Settlement Issues - Introduction
From HM Revenue & Customs · Enquiry Manual
The guidance about contract settlements at EM6000+ only relates to direct tax. You must never include VAT or VAT penalties in a contract settlement.
Both you and the taxpayer (or their agent) will have considered carefully
the liabilities which made up the settlement, and
the ability of the taxpayer to meet the obligations arising from it.
Once a contract settlement is formed, any subsequent problems should relate to recovery and you should not usually be involved.
Debt Management have limited discretion to deal with temporary problems, such as a customer who needs to defer a couple of instalments of an instalment settlement but will eventually revert fully to the terms of the agreement.
You may become involved if
an adjustment becomes necessary to the figures included in the settlement, see EM6413
the customer wishes to clear all or part of the outstanding liability of an instalment arrangement, see EM6414
the customer is unable to meet their commitments and it is appropriate to re-negotiate the settlement, see EM6418.