ECP5100 | How to apply penalties: Decision making
From HM Revenue & Customs · Excise Civil Penalties Manual
When faced with conduct which is liable to a fixed or geared penalty you must ask yourself the following questions before arriving at a decision
Is the contravention potentially liable to a fixed or geared penalty?
Is the contravention a first breach? If so a warning notice should normally be considered
Has the taxpayer got a reasonable excuse for the conduct, see ECP2700? If not
Would the issue of a civil penalty have a greater compliance effect than other possible action
(This content has been withheld because of exemptions in the Freedom of Information Act 2000)