SolvedONSCG4160 | Handling applications upon receipt: clearance applications received without an Annex
From HM Revenue & Customs · Non-statutory Clearance Guidance
Where an application is received without a completed Annex the caseworker should ask the customer for the relevant completed Annex form.
The Non-statutory Clearances Team is effectively a post box and cannot engage with customers on the content of their application.