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Official guidance
PAYE Manual

PAYE45000 · Employer returns: employer return exceptions

  • PAYE45001 · Introduction
  • PAYE45010 · Central Exception Processing Team (CEPT)
  • PAYE45011 · Central exception processing team (CEPT) (Action Guide)
  • PAYE45012 · Online filing errors - employer annual return submitted under an incorrect employer reference
  • PAYE45013 · Online filing errors - employer record ceased / cancelled by HMRC
  • PAYE45015 · 'CIS deductions advisory' and 'post capture' work lists
  • PAYE45040 · Filed online advisory work list
  • PAYE45045 · Filed online capture exception work list
  • PAYE45050 · Filed online return deletions work list
  • PAYE45055 · Filed online return exceptions work list
  1. Employer returns: employer return exceptions: contents
  2. Employer returns: employer return exceptions: introduction

PAYE45001 | Employer returns: employer return exceptions: introduction

From HM Revenue & Customs · PAYE Manual

Each employer and contractor must submit an annual return to HMRC. The return is a summary of

  • Tax and National Insurance deductions made from employees and subcontractors

  • Total payments of tax credits made to certain employees

  • Student Loan deductions made from employees who are Student Loan borrowers

There are different types of returns and some employers may submit more than one return of the same or different type in any tax year. This section provides information and guidance when a return or return part require further action.

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Advisory messages

Some returns are received and processed successfully however if further action is required in the Processing Office these will be notified by work items on the appropriate work lists.

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Record and capture failures

Some returns are not processed and information is not passed to EBS and other systems. This may be due to a failure because of one or more of the following errors either when the return was being recorded as received or captured

  • Incorrect reference

  • Signals set for wrong type of return

  • Wrong type of return received

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Return part failures

When return parts are recorded and / or captured the details are held in ChRIS until all the expected parts are received. Exception reports are issued for the following

  • Reconciliation errors, where the figures on the P35 do not match the other parts

  • Consolidation errors, where at least one return part is held for more than 30 days

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