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Contents

Official guidance
Repayment Claims Manual

RM1256P · Receiving claims and enquiries: RO instructions: the selective records system

  • RM1256 · RO instructions: Reason for a file: What you see on the screen
  • RM1258 · RO instructions: Two files for same taxpayer
  1. Receiving claims and enquiries: RO instructions: the selective records system: contents
  2. RO instructions: Two files for same taxpayer

RM1258 | RO instructions: Two files for same taxpayer

From HM Revenue & Customs · Repayment Claims Manual

If you find two files for the same taxpayer check and compare the files

  • if there are two repayments of the same tax for the same period tell your Inspector before you follow the over-repayment instructions at RM5140

  • if you find any other discrepancies tell your Inspector if there is no over-repayment or discrepancy, or when your Inspector has seen both files, merge the files

  • if there is an R299 in one file, note the R299 that the original file has been found and merged with the reconstituted file

  • if the files have different references, deal with as a transfer from one reference to the other.

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