RM2012 | Registering claims: when they have been registered

When you have registered all the claims

• connect them with the files

• check whether there is a voucher(s) with each claim.

• If there are vouchers

• pass the R40(SP) cases to the RA

• pass all other cases to the allocation officer.

If there are no vouchers

• tick box 1 on form R186

• issue form R186 to the claimant

• put a note in the file to show that the claim has been registered and form R186 issued

• put the file away.