RM540 | Processing a claim: The detailed check

If the Group Leader asks you to carry out the detailed check (RM3500 - RM4499)

• make sure that the claim and vouchers were stamped in your District on the same day (or get an explanation).

• fully check the claim and vouchers.

If there is an error or query

• mark the hardcopy CANCELLED in red

• attach a note to say why you want the Group Leader to cancel the repayment.

Pass all cases to the Group Leader.

When you get the cancelled claims back

• make enquiries and consider making a provisional repayment

and/or

• amend the CL entries.