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Official guidance
Specialist Investigations Operational Guidance

SIOG1600 · Introduction and organisation: recording information

  • SIOG1610 · Maintaining records
  • SIOG1620 · Minutes of meetings and notes of telephone calls
  • SIOG1630 · File guidelines
  • SIOG1640 · Communicating with taxpayers and advisors by letter/fax
  • SIOG1650 · Corresponding with taxpayers direct
  • SIOG1660 · Preserving confidentiality
  • SIOG1670 · Team Leaders review of letters before issue
  • SIOG1680 · Communicating by telephone
  • SIOG1690 · Telephone issues
  • SIOG1700 · Notes of meetings
  • SIOG1710 · Audit trail
  1. Introduction and organisation: contents
  2. Introduction and organisation: recording information: contents

SIOG1600 | Introduction and organisation: recording information: contents

From HM Revenue & Customs · Specialist Investigations Operational Guidance

Contents11 entries

  1. SIOG1610Introduction and organisation: recording information: maintaining records
  2. SIOG1620Introduction and organisation: recording information: minutes of meetings and notes of telephone calls
  3. SIOG1630Introduction and organisation: recording information: file guidelines
  4. SIOG1640Introduction and organisation: recording information: communicating with taxpayers and advisors by letter/fax
  5. SIOG1650Introduction and organisation: recording information: corresponding with taxpayers direct
  6. SIOG1660Introduction and organisation: recording information: preserving confidentiality
  7. SIOG1670Introduction and organisation: recording information: Team Leaders review of letters before issue
  8. SIOG1680Introduction and organisation: recording information: communicating by telephone
  9. SIOG1690Introduction and organisation: recording information: telephone issues
  10. SIOG1700Introduction and organisation: recording information: notes of meetings
  11. SIOG1710Introduction and organisation: recording information: audit trail
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