TCM0264100 | Renewals - miscellaneous (S-Z): Renewals - terminate (Info)

You may decide to terminate the Current Year (CY) for a clerical case - for example, because insufficient information is obtained to renew the CY.

Where termination can’t be automatically done because the last run date has passed to process an un-renewed award, a request to terminate the award can be done in Function MANAGE FINALISATION.

A CY award can be terminated where

• the CY has already been renewed

• the CY award is provisional

• it’s after the 1st Specified Date (1SD) .

You must select one of the following reasons for terminating the award from the drop down list in the Terminate Reason field in Function MANAGE FINALISATION

• ‘No Reply’

• ‘No Change of Circumstances’

• ‘RLS at 1SD’.

This will prompt the correct wording to appear on the notice issued to the customer.