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Contents

Official guidance
Tax Credits Manual

TCM0310000 · Extra information

  • TCM0312020 · A-Z index
  • TCM0314000 · Bank Details Guide
  • TCM0316020 · Forms
  • TCM0317000 · Access to system information to obtain missing customer information
  • TCM0318020 · Functions
  • TCM0320000 · Glossary
  • TCM0322000 · Miscellaneous information
  • TCM0325000 · How To List
  • TCMUPDATE001 · Tax Credits Manual: update index
  1. Extra information: contents
  2. Extra information: forms

TCM0316020 | Extra information: forms

From HM Revenue & Customs · Tax Credits Manual

Alphanumeric
Numeric
Types of award notice

Alphanumeric

Form NumberDescription
ADD4Access to DWP Data (ADD) system test check record.
AT37Form used to lodge an appeal with the tribunal.
BF56Form used to record details of an appointee and the reasons why an appointee is required.
BF57This form is sent to the appointee to confirm their appointment on behalf of the customer. It also includes important information in Part 3, covering termination of the arrangement of the appointment. It’s headed ‘If you have been appointed by the Secretary of State (appointees only)’.
C904(NTC)Local Action Notice (TC Overpayment).
CA8288Customer Validation Unit (CVU) referral form.
DCI1(TC)Form used when a tax credits customer requires a NINO allocating. This form is sent to DWP so they can start NINO allocation process.
IR37Booklet explaining the employer funding appeals procedure.
JCP/RPT020This is a form used by Jobcentre Plus when a payment is received form a customer. The form is used to document the details of the customer and the payment.
LT203CNotification to the tribunal that the customer has withdrawn the appeal.
M1 ReferralMismatches.
MOPR2(TC)POca consent form. Note: Only available by using SEES.
MS163Certificate of Full Disclosure.
P9DForm used by an employer to give details of all expenses and the cash equivalent of any benefits provided to employees who earns less than £8,500. Note: Form P9D only relates to tax year 2015 to 2016 and earlier. The form P9D and £8,500 earnings limit were abolished from 6 April 2016.
P11DForm used by an employer to give details of all expenses and the cash equivalent of any benefits provided by them to certain types of employees, or their families, dependants and guests.
P35Employer’s annual return.
P45Four-part form used by an employer to indicate an individual’s pay and tax leaving details.
P60Certificate of pay and tax details.
P60UForm issued by DWP at the end of the tax year to notify somebody in receipt of Jobseeker’s Allowance or Employment and Support Allowance of their total taxable income including JSA or ESA for the tax year.
PNC R1Locally-generated non-conformance report to record discrepancies with valuable items.
PRR3Locally-generated form for registered post, recorded delivery post and special delivery post.
R92 TCThree-part form used to request a manual payment.
TAS1Appeal enquiry form.
TC094(NTC)ACO calculate expected settlements.
TC33NTCForm used for recovering overpayments.
TC37NTCTax credits debt amendment form. This form is used to amend details that have been provided on form TC33.
TC49a/TC49Tax credits / Child Benefit receipt book.
TC56(NTC)Post Office reward authorisation.
TC56(NTC) NotesPost Office reward scheme notes.
TC57(NTC)Post Office reward consideration.
TC58(NTC)Tax credits giro request. Note: no longer available
TC63Form to record valuable items on.
TC100(NTC)Immigration status enquiry.
TC100(NTC)(NI)Immigration enquiry (Northern Ireland).
TC116Form to request a scanned image of a tax credits claim form.
TC154Customer sent to DWP for NINO allocation.
TC157(NTC)(NI)Tax credits residency enquiry.
TC170NIRS2 amendment required to WTC.
TC228Form sent to a potential appointee to clarify why an appointee is needed.
TC241GIRO declaration form.
TC241(NTC)(NI)NI version of TC241.
TC401(NTC)(NI)Tax credits nationality enquiry.
TC600Tax credit claim form and supporting notes.
TC600aTax Credit claim form additional pages. Sent out with the claim for. They’re completed by the customer where there are more than two children in the household or there’s more than one childcare provider.
TC601Rejection notice.
TC601(MAN)Decision notice. Note: Only available by using SEES.
TC602Award notice.
TC602 NotesNotes to accompany the award notice.
TC603DAn Annual Declaration form asking the customer to complete their income and benefits details and to indicate any changes of circumstances for one tax year at a time.
TC603D NotesNotes to accompany Annual Declaration.
TC603D2Annual Declaration issued when the customer is required to confirm their actual income for PY-1 as well as confirming their income for PY.
TC603RAn Annual Review form showing the calculation and the payments schedule of an award for the previous year.
TC603R NotesStatement of Circumstances notes.
TC603RDAnnual Declaration notes.
TC606Reminder notice.
TC606 (MAN)Manual reminder notice.
TC607Statement Of Account. Sent to customers whose entitlement to tax credits has ceased. It tells customers of the decision to terminate their award and summarises the total payments or overpayment for the tax credit year. Note: Manual Statement of Account available by using SEES.
TC609Reminder letter sent when the form TC1081 has not been received back from the customer. Has three options; a request for further information; a reminder; returning a claim form.
TC610 Notice to PayIssued where there is an overpayment of tax credits but has no continuing award. It instructs them to repay the overpaid tax credits within 30 days. It contains a payment slip that customers should use when making their repayment.
TC612Transition insert.
TC618To return an unsigned award notice to the customer for signature.
TC620Tax credits appeal acknowledgement.
TC621Letter to the customer requesting further information about their tax credits appeal.
TC622Tax credits appeal outcome. Note: Only available by using SEES.
TC623Form completed by the customer to enable them to appeal against their tax credits notice.
TC628Opening letter.
TC630Formal information notice issued to a customer or their personal acting body.
TC631Closing letter.
TC632Closing letter for pre-award examinations - Formal Notice.
TC633Informal notice issued to a third party.
TC643Introductory Letter.
TC643 (SA)Mailshot to self-employed Child Tax Credit customers.
TC643aIntroductory letter.
TC643bIntroductory letter.
TC645(GB)POca letter.
TC645(NI)POca Personal Invitation Document.
TC645(R2)POCA - Further reminder.
TC645RReminder for TC645.
TC646General purpose form used during rapid data capture to; return correspondence to the customer; notify the customer that the claim has been passed received; request information from the customer.
TC646(Man)Acknowledgment letter.
TC647Award calculation notice.
TC648General purpose form used to; record information and action taken; refer information, documents and responsibility to another office or part of the same office.
TC649Form used to notify a change of circumstances either to or from Child Benefit Office
TC652To confirm/verify Building Society account details. Note: Only available by using SEES.
TC654Computerised letter to confirm the residency status of the customer.
TC655Child not matched or child in more than one household. Note: Only available by using SEES.
TC655RReminder form for TC655. Note: Only available by using SEES.
TC656Child in two or more tax credits claims - request more information. Note: Only available by using SEES.
TC656aChild in two or more households, more information requested. Note: Only available by using SEES.
TC656fChild in two or more households. Note: Only available by using SEES.
TC657Customer in more than one tax credits household / APP not matched. Note: Only available by using SEES.
TC659Request to clarify why the customer has been included as a young person in a different award.
TC660Letter to clarify why a young person has been included as a customer in a different award.
TC661Death of an adult.
TC662Death of a child.
TC664Additional change of circumstances information request.
TC666Replacement birth certificate request.
TC668Request to the employer for PAYE details.
TC669Unauthorised access referral form.
TC671 Part 1Missing bank account details.
TC672 Part 2Missing bank account details. Only issued with part 1.
TC675Tells the customer that their claim will provisionally be put into payment.
TC676Closing letter for discrepancy cases.
TC677Opening letter for giro offence cases. Note: no longer available
TC678Closing letter for giro offence cases. Note: no longer available
TC679Post award formal examination closing letter.
TC680Post award in formal examination closing letter.
TC681Priority referral form.
TC682Requesting information about a foreign bank account and asks the customer to complete the mandate form TC683.
TC683Requests the customer to confirm their foreign bank account details and to provide a sample of a cancelled cheque.
TC687General referral form sent to Bank Liaison Team.
TC688Amount of taxable benefit.
TC689Authority for an intermediary to act on behalf of a customer.
TC691Letter to tell the customer that, due to their temporary absence from the UK, their award will end and, where appropriate, invite a fresh claim.
TC693Cross-border request for information.
TC694To notify the EU Member State and appropriate CBO of any revised award of CTC.
TC695Crown servants - child care provider not available.
TC696Request for information on benefits to the customer - cross-border case.
TC697Tells customer to apply for family benefits from the EU Member State.
TC698Requests bank account details missing from the claim form.
TC718Notification issued when a reallocation has been made.
TC803aForm used for the referral of additional Compliance information where the case is open.
TC803bForm used for the referral of additional Compliance information where the case is closed.
TC813Information required on earnings.
TC815LLetter to customer telling them to open a bank account.
TC816Identity evidence.
TC817Customer abroad NINO details.
TC818aDisability change of circumstances.
TC819aBackdating.
TC819(Man)Tax credits arrears following receipt of benefit .
TC821Address change.
TC822Decisions that can’t be appealed against.
TC823Form issued to customer when finalisation taken place, therefore HMRC unable to accept late information.
TC823aRef to restore claim no good cause decision. Note: Only available by using SEES.
TC827(GB)PFA reminder.
TC827(NI)PFA reminder.
TC828Family benefits info request.
TC829Obtain information that was missing from the Annual Declaration. Note: Only available by using SEES.
TC829RAnnual declaration incomplete (reminder). Note: Only available by using SEES.
TC830Death of adult review/declaration required. Note: Only available by using SEES.
TC835Form used to tell the customer of the issue of backdating.
TC835aBackdating explanation.
TC835DMBackdating.
TC836Childcare Provider (CCPr) mailshot.
TC837Reminder letter for form TC836.
TC839Manual award form issued. Note: Only available by using SEES.
TC840Incomplete annual declaration.
TC841Right to reside enquiry form.
TC843(GB)Right of residence advice COC. Note: Only available by using SEES.
TC845Backdating. Note: Only available by using SEES.
TC845ABackdating where the request relates to an earlier claim the customer stated they made, but we have no record of it. Note: Only available by using SEES.
TC845BBackdating - Already backdated to the maximum. Note: Only available by using SEES.
TC845CUnable to backdate CTC. Note: Only available by using SEES.
TC845DBackdating - award finalised. Note: Only available by using SEES.
TC845EBackdating - no eligibility. Note: Only available by using SEES.
TC846Form for customers to complete when disputing an overpayment.
TC846(ACK)Acknowledgment of request for overpayments review.
TC846(DR ACK)Acknowledgment of disputed overpayment in direct recovery cases.
TC847Authority to act.
TC848/848a and TC848bGeneral request for further information from a customer in the authorisation of an agent or intermediary.
TC849(GB)/(NI)Form to request customer’s estimated CY income.
TC850Intelligence referral (RIAT TC).
TC851Request for full review (RIAT TC).
TC852TAP termination notice.
TC857Letter to ask customer to accept four-weekly giro payments. Note: no longer available
TC857PPayment advice letter to people receiving payment by cheque. Note: no longer available
TC859AInforms customer of a partial remission of an overpayment.
TC859BInforms customer of a fully-remitted overpayment. This is where the overpayment has been entirely caused by an official error.
TC859CTo inform the customer that the overpayment is recoverable. And to provide an explanation of why the overpayment occurred. This is where the overpayment was due to an official error, but it was reasonable for the customer to have noticed their payments were incorrect.
TC859DRemission of overpayment.
TC859(NI)Remission letter (NI).
TC860Request for identity docs. Note: Only available by using SEES.
TC861Validate large payments letter. Note: Only available by using SEES.
TC863For the customers to sign when they haven’t signed an award notice.
TC864Mailshot - Increased amount of childcare costs.
TC865Notification to customer that their claim has been withdrawn.
TC866Revised decision - overpayment no longer recovered - compensation paid.
TC868Letter issued to inform customers when TCO has adjusted their payments after a hardship claim. This letter tells the customer that regular system payments have been adjusted and that a new award notice will be issued showing the revised amounts.
TC869Letter issued to inform customers when TCO aren’t going to adjust their payments after a hardship claim.
TC870Letter issued to a customer when a first claim for secondary hardship is made and there is no supplementary evidence to support any additional assistance.
TC871Referral form used to pass information to Debt Management and Banking to consider secondary hardship.
TC872Letter issued to inform customers when TCO has adjusted payments after a secondary disability claim. This letter tells the customer that: If regular system payments have been adjusted, a new award notice will be issued showing the revised amounts, or If additional system payments can’t be made (in cross-year recovery only cases) the amount of regular additional payments that will be paid.
TC873Letter issued to inform the customer that a claim for secondary hardship has been rejected after investigation by Debt Management and Banking.
TC880ACustomer made bankrupt after tc decision was made. Note: Only available by using SEES.
TC880A-2Request for bankruptcy, sequestration or discharge notice. Note: Only available by using SEES.
TC880A-3Overpayment to be collected until customer discharged from bankruptcy or sequestration. Note: Only available by using SEES.
TC880BAdvising bankrupt customer that partner liable for overpayment. Note: Only available by using SEES.
TC880CDischarges bankrupt, overpayment no longer recovered. Note: Only available by using SEES.
TC883To inform the customer that the full amount of the overpayment is recoverable as it isn’t due to official error, and to provide an explanation of why the overpayment occurred.
TC884Request to Home Office for details of financial support.
TC885(Man)Termination of immigration easement cases. Note: Only available by using SEES.
TC886Letter issued to inform customers when a one-off backdated hardship payment is to be made.
TC889Letter to explain payment stopped because unsigned award notice not returned.
(This content has been withheld because of exemptions in the Freedom of Information Act 2000)(This content has been withheld because of exemptions in the Freedom of Information Act 2000) (This content has been withheld because of exemptions in the Freedom of Information Act 2000) (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
TC901CTC double provision letter.
TC908Form sent to the customer to request a NINO where this hasn’t previously been provided.
TC909Form sent to the customer to request further information on their change of circumstances when a dispute has been received.
TC912Form sent to DWP asking them to appoint an appointee.
TC913Form sent to the customer to request further information when correspondence has been received enquiring into the dispute, but the dispute hasn’t been received.
TC915AForm sent to the customer when a form TC859C has already been sent, but at review the decision has been upheld and the overpayment remains recoverable.
TC915BForm sent to the customer when a form TC883 has already been sent, but at review the decision has been upheld and the overpayment remains recoverable.
TC915CForm sent to the customer who has previously had a review of their overpayment, has asked for a further review but has failed to supply any additional information to support this and the overpayment remains recoverable. Form tells the customer, as they haven’t provided any additional evidence, we can’t look at the Overpayment again.
TC916Form sent to the customer when form TC859C or form TC883 has already been sent, additional information has been received, but at review this information hasn’t changed the original decision and the overpayment remains recoverable.
TC921Form sent to the customer when the decision has changed at review, the overpayment was entirely caused by an official error and it has been fully remitted.
TC926Appeal against termination. Note: Only available by using SEES.
TC935Form sent to customers to inform them that a four-week run on for WTC has been authorised.
TC937Letter explaining why withheld underpayment won’t be paid.
TC941SOWL mailshot - auto-remitted cases.
TC941(Man)SOWL mailshot - auto-remitted cases (manual version)
TC942Withdrawing a tax credit claim award in payment.
TC943Withdrawing a tax credit claim nil award. Note: Only available by using SEES.
TC944Household breakdown during renewal period.
TC945Request to customer for a copy of their award notice.
TC952Manual payments periodic change of circs reminder letter and insert.
TC953S19 mailshot letter.
TC954S18 draft letter for 2003-2004 and 2004-2005 cases.
TC955Covering letter for Disability fact sheet.
TC956Disability fact sheet.
TC957S18 letter for 2003-2004, 2004-2005, 2005-2006 cases.
TC958Mailshot about withdrawing claims.
TC959Letter requesting actual income so that a change of circumstances can be processed. Note: Only available by using SEES.
TC960Letter to tell customer that we can’t amend their finalised award. Note: Only available by using SEES.
TC961Letter to customer that enquiry is complete with no change to award. Note: Only available by using SEES.
TC961AReview is complete with no change to award. Note: Only available by using SEES.
TC961BReview complete - no change latest award. Note: Only available by using SEES.
TC962Enquiry ended. Original decision confirmed. Note: Only available by using SEES.
TC962AReview ended. Original decision confirmed. Note: Only available by using SEES.
TC962BReview ended - decision confirmed no change payment. Note: Only available by using SEES.
TC963Enquiry ended. Original decision reversed. No underpayment arising.
TC963bReview ended. Incorrect change to decision. Note: Only available by using SEES.
TC964Request info from asylum seekers who are claiming Child Benefit and tax credits.
TC965Enquiry ended. Original decision reversed. Resulting underpayment repaid. Note: Only available by using SEES.
TC965AReview ended. Original decision reversed. Resulting underpayment repaid. Note: Only available by using SEES.
TC965BReview ended. Incorrect change to decision underpayment. Note: Only available by using SEES.
TC981Entitlement to disability element. Note: Only available by using SEES.
TC982Tax credit letter withdrawing claim. Note: Only available by using SEES.
TC983Tax credit letter withdrawing claim. Note: Only available by using SEES.
TC986Remit / part remit overpayments.
TC987Failed payment cases. Note: Only available by using SEES.
TC991Tax credits overpayments increase recovery to 100% at customer request. Note: Only available by using SEES.
TC992Returned Letter Service in a joint tax credit claim.
TC993Annual Declaration not returned by 1st Specified Date manual payments renewal exercise. Note: Only available by using SEES.
TC994Overpayments 1st unfinalised year manual payments renewal exercise.
TC995Overpayments 1st unfinalised year manual payments renewal exercise.
TC996Customer wants to increase the rate of recovery.
TC997Letter 12 manual payments renewal exercise. Note: Only available by using SEES.
TC998Withdraw your tax credits claim. Note: Only available by using SEES.
TC999Accept late reply annual declaration not returned on time. Note: Only available by using SEES.
TC1000Finalisation of Unfinalised year.
TC1001Reminder about reply for Annual Declaration. Note: Only available by using SEES.
TC1002S17 returned on time letter sent with new claim. Note: Only available by using SEES.
TC1003Initial manual payment - Renewals letter. Note: Only available by using SEES.
TC1004Change of circumstances for intervening years.
TC1004aChange of circumstances from April.
TC1006Underpayment after income details finalised. Note: Only available by using SEES.
TC1007Underpayment / overpayment - intervening years. Note: Only available by using SEES.
TC1008New claim not received within eight weeks - manual payments. Note: Only available by using SEES.
TC1009New claim has to be paid manually. Note: Only available by using SEES.
TC1010New claim in system payment - manual payments. Note: Only available by using SEES.
TC1012Letter - to recover payments made in error from POca.
TC1013Form - withdrawing from TC.
TC1020Claiming tax credits. Note: Only available by using SEES.
TC1023Customer not returned new claim form. Note: Only available by using SEES.
TC1024Assisted Renewals letter. Note: Only available by using SEES.
TC1024AHelp to renew first renewal over the phone. Note: Only available by using SEES.
TC1025SDE - tax credits claim.
TC1027Don’t have main responsibility for child. Note: Only available by using SEES.
TC1028No change to award after change of circumstances. Note: Only available by using SEES.
TC1029Four-week run-on (new July 2009 Budget version) . Note: Only available by using SEES.
TC1032Mailshot - WTC take up.
TC1033Form - WTC backdating letter.
TC1034Form - WTC backdating letter.
TC1035Renewals P60 attachment.
TC1036Household breakdown 50/50 split on overpayment. Note: Only available by using SEES. (Made obsolete May 2016 - replaced by TC1213).
TC1037Letter about documents customer sent.
TC1038Letter to tell customer documents have been returned.
TC1041Letter - documents returned by Royal Mail unable to deliver.
TC1042Letter - missing documents not received in TCO.
TC1043Personal documents not received back by customer.
TC1044Docs returned damaged by Royal Mail.
TC1045Questionnaire about personal documents not received.
TC1046Customer not replied to reasonable cost of replacement documents.
TC1047Letter to tell customer cheque will be issued for replacement documents.
TC1048Letter telling customer replacement birth certificate to be issued.
TC1049Questionnaire about missing documents.
TC1050Previously numbered TC920.
TC1051Permanent underpayment letter.
TC1052Refusal to backdate, longer than three months, notify change of circumstances. Note: Only available by using SEES.
TC1053Safeguarding your personal details. Note: Only available by using SEES.
TC1054Subject Access Request forwarded to correct area. Note: Only available by using SEES.
TC1055Subject Access Request information has been sent. Note: Only available by using SEES.
TC1056Not sending Subject Access Request information for legal reasons. Note: Only available by using SEES.
TC1057Not sending Subject Access Request information - no trace of claim. Note: Only available by using SEES.
TC1059Reminder to provide missing claim form details. Note: Only available by using SEES.
TC1060Rule changes affecting customers subject to immigration control. Note: Only available by using SEES.
TC1061Withdrawal confirmation to Helpline. Note: Only available by using SEES.
TC1062Responsibility for child - has main responsibility. Note: Only available by using SEES.
TC1063Death of single customer / request for executor. Note: Only available by using SEES.
TC1065Tells customer that we can’t use third party info. Note: Only available by using SEES.
TC1070Method of Payment Reform - providing bank, building society, Post Office card account account details. Note: Only available by using SEES.
TC1071Method of Payment Reform - providing bank, building society, Post Office card account account details - reminder. Note: Only available by using SEES.
TC1072Confirmation of immigration status. Note: Only available by using SEES.
TC1073Confirmation of immigration status - reminder. Note: Only available by using SEES.
TC1074Retention of customer docs (follow-up). Note: Only available by using SEES.
TC1075Responsibility dates confirmation VF Rule 4. Note: Only available by using SEES.
TC1076Child to be added already in receipt own claim. Note: Only available by using SEES.
TC1078Incorrectly-ended new claim. Note: Only available by using SEES.
TC1079Incorrectly-ended new claim - reminder. Note: Only available by using SEES.
TC1080Method of Payment Reform - request for payment details. Note: Only available by using SEES.
TC1081Enquiry form to establish why the customer has made a new claim when they have an existing award in payment
TC1082Method of Payment Reform - partner letter. Note: Only available by using SEES.
TC1083Appointee covering letter. Note: Only available by using SEES.
TC1089Agent letter. Note: Only available by using SEES.
TC1090Intermediary incomplete authority. Note: Only available by using SEES.
TC1091Intermediary - no info to trace. Note: Only available by using SEES.
TC1092Agent - incomplete authority. Note: Only available by using SEES.
TC1093Intermediary letter. Note: Only available by using SEES.
TC1095Qualifying persons invitation to claim CTC.
TC1096Certificate request.
TC1097EU Member State unable to provide certificate - outstanding information.
TC1100Suspended hijacked awards IS/JSA/ESA.
TC1102Ordinarily Resident letter. Note: Only available by using SEES.
TC1103Contacting the customer following change of circumstance request. Note: Only available by using SEES.
TC1125Tax Credit Residency and Immigration status.
TC1130Mandatory reconsideration late request. Note: Only available by using SEES.
TC1169Mandatory reconsideration late evidence. Note: Only available by using SEES.
TC1170Mandatory reconsideration notice. Note: Only available by using SEES.
TC1172Late mandatory reconsideration evidence considered. Note: Only available by using SEES.
TC1173Second request for mandatory reconsideration or appeal. Note: Only available by using SEES.
WAM referralsWider Access Mailbox referrals
WTC / APHow to appeal against a tax credits decision or award
TC1213Invite a fresh claim. (Replaces TC1036). Note: Only available by using SEES
TC1223Claimant not entitled to disability element (no work cases). Note: Only available by using SEES
TC1224No record of claimants disability benefit on ADD, and evidence needed. Note: Only available by using SEES
TC1225No record of claimants severe disability benefit, and evidence needed. Note: Only available by using SEES
TC1226Final disallowance letter for claimants. Note: Only available by using SEES
TC1227No record of child’s disability benefit on ADD, and evidence needed. Note: Only available by using SEES
TC1228No record of child’s severe disability on ADD, and evidence needed. Note: Only available by using SEES
TC1229Final disallowance letter for child. Note: Only available by using SEES
TC1230Final confirmation of award of disability element after evidence received, and official documents returned to claimant. Note: Only available by using SEES
TC1232Incapacitated for Tax Credits. Note: Only available by using SEES
TC1233Claimant not entitled to disability element but is entitled to incapacitated element. Note: Only available by using SEES
TC1303Withdrawal of mandatory reconsideration request. Note: Only available by using SEES.
TC2016Mandatory reconsideration Triage letter. Note: Only available by using SEES.

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Numeric

Form NumberDescription
64-8Authorising your agent.
116A form sent to Stores to retrieve a paper claim form that has been stored remotely.
246A form sent to Stores to retrieve a paper claim form that has been stored remotely, where the issue of a form 116 has failed to retrieve the claim.
396(NTC)Tax credit Penalty Determination Notes.
940Used by the Accounts Office to ask the local Processing Office to list an appeal against a funding claim decision for hearing by the General Commissioners.
941Issued by the Processing Office to the Accounts Office to; acknowledge receipt of form 940; tell the Accounts Office of the details of the meeting at which the appeal will be heard.

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Types of award notice

Note: During the renewal period, the processing of a change of circumstances or the annual declaration will result in the customer receiving the relevant types of notice for both Previous Year (PYP and Current Year (CY) awards where the change affects both award periods and CY is continuing. For example, TC602(J) and TC602(D) or TC602(E) and TC602(A).

Form numberType of award noticeReason for issue
TC602(A)Initial Current YearIssued for the CY award where a new claim is received.
TC602(B)Initial Previous YearIssued for the PY award where a new claim has been processed after 5 April that’s subsequently backdated into the previous year.
TC602(C)Current Year AmendedIssued for the CY award where a change of circumstances or payment only change has been applied and the award isn’t in the renewal period.
TC602(D)Current Year ProvisionalIssued during the renewal period for the CY award where either a change of circumstances (or a payment only change) or the Annual Declaration has been processed affecting the CY provisional award but we don’t yet have all the information required to finalise the PY claim and renew the CY claim. There isn’t a right of appeal against the information contained in this type of notice as a final decision hasn’t been made on the claim.
TC602(E)Previous Year finalised using actual incomeIssued for the PY award when the PY award has been finalised using actual income figures.
TC602(F)Previous Year finalised using estimated income as actualIssued for the PY award after 2SD where the award was previously finalised using estimated income figures and the actual income figures haven’t been supplied.
TC602(G)Previous Year finalised using estimated incomeIssued for the PY award when the PY award has been finalised using estimated income figures. There isn’t a right of appeal against the information contained in this type of notice as the income figures are estimated.
TC602(H)Previous Year finalised using function Manage FinalisationIssued for the PY award when the PY claim has been finalised by an operator using the function Manage Finalisation. The award may be finalised using estimated or actual income figures.
TC602(J)Statement Like an Award Notice (SLAN)A statement of information issued during the renewal period for the PY award where either a change of circumstances (or a payment only change) or the Annual Declaration has been processed affecting the PY claim but we don’t yet have all the information required to finalise the PY claim. There isn’t a right of appeal against the information contained in this type of notice as a final decision has not been made on the claim.
TC603XManual award noticeUsed by the Mismatch Team working on renewals.

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