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Contents

Official guidance
Technical Teams Operational Guidance

TTOG3200 · Case review and registration: review case entry, control and closure procedures

  • TTOG3210 · All cases under review to be recorded as Review cases
  • TTOG3215 · Authority to open review cases
  • TTOG3220 · Review cases to be allocated to an individual
  • TTOG3225 · Review files
  • TTOG3230 · Control of review files
  • TTOG3235 · Transfer of review files
  • TTOG3245 · Review case closure (general)
  • TTOG3250 · Submission to Team Leader to close a review case
  • TTOG3255 · Review case closure procedure
  1. Case review and registration: review case entry, control and closure procedures: contents
  2. Case review and registration: review case entry, control and closure procedures: authority to open review cases

TTOG3215 | Case review and registration: review case entry, control and closure procedures: authority to open review cases

From HM Revenue & Customs · Technical Teams Operational Guidance

An Investigator may open a Review case without authorisation from the Team Leader. However Team Leaders should be aware of the number of Review cases held by each Investigator and ensure they maintain a balanced portfolio between registered cases and Review cases.

The Investigator should complete the case entry screen on caseflow personally. Completion of the case entry screens is mandatory. A reference number is automatically created by caseflow for each Review case registered.

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