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Contents

Official guidance
VAT Insurance

VATINS5300 · Services of an insurance intermediary: introductory services

  • VATINS5305 · General
  • VATINS5310 · Borderline between advertising and introductory services
  • VATINS5311 · Borderline between advice and introductory services
  • VATINS5312 · Retail Distribution Review
  • VATINS5313 · Retail Distribution Review - Meaning of advice
  • VATINS5314 · Retail Distribution Review - services and evidence
  • VATINS53145 · Retail Distribution Review - “consultancy charges” for pensions consultants’ services
  • VATINS5315 · Insurance intermediaries on the internet
  • VATINS5320 · Call centre services
  • VATINS5330 · Call centre selling insurance
  • VATINS5340 · Medical services
  • VATINS5350 · Introducer Appointed Representatives (IARs)
  1. Services of an insurance intermediary: introductory services: contents
  2. Services of an insurance intermediary: Introductory services: General

VATINS5305 | Services of an insurance intermediary: Introductory services: General

From HM Revenue & Customs · VAT Insurance

It is not necessary for a contract of insurance to be concluded for an introductory service to be performed. If the customer decides not to purchase the insurance, or the insurer decides not to underwrite the risk, any work carried out by the intermediary prior to this point is still exempt.

You will see from the extract from the law in VATINS5240 that these services fall within legal note (1) (a).

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