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VATPOSS01150 | Introduction: Roles and responsibilities

From HM Revenue & Customs · VAT Place of Supply of Services

VAT: general enquiries

VAT: general enquiries deals with telephone and written enquiries from businesses about VAT and excise matters. For example

  • requests for copies of public notices

  • routine enquiries concerning the VAT treatment of goods intended for export from the UK.

Contact details for VAT: general enquiries are available on the following link http://www.gov.uk/government/organisations/hm-revenue-customs/contact/vat-enquiries

VAT policy team

The VAT Principles policy team is responsible for the VAT policy on cross border supplies of services and in particular the jurisdiction in which a supply of services take place.

If you are seeking policy advice on a particular case you should submit either a General Advice Request or a Technical Advice Request. Please see VPOLADV for more information.

Policy teams do not deal directly with the public and the public should not be referred to them.