Section 54 | Consumer's rights to enforce terms about services
From legislation.gov.uk
(1)The consumer's rights under this section and sections and do not affect any rights that the contract provides for, if those are not inconsistent.
(2)In this section and a reference to a service conforming to a contract is a reference to—
(a)the service being performed in accordance with , or
(b)the service conforming to a term that requires to be treated as included in the contract and that relates to the performance of the service.
(3)If the service does not conform to the contract, the consumer's rights (and the provisions about them and when they are available) are—
(a)the right to require repeat performance (see );
(b)the right to a price reduction (see ).
(4)If the trader is in breach of a term that requires to be treated as included in the contract but that does not relate to the service, the consumer has the right to a price reduction (see for provisions about that right and when it is available).
(5)If the trader is in breach of what the contract requires under (performance within a reasonable time), the consumer has the right to a price reduction (see for provisions about that right and when it is available).
(6)This section and sections and do not prevent the consumer seeking other remedies for a breach of a term to which any of subsections (3) to (5) applies, instead of or in addition to a remedy referred to there (but not so as to recover twice for the same loss).
(7)Those other remedies include any of the following that is open to the consumer in the circumstances—
(a)claiming damages;
(b)seeking to recover money paid where the consideration for payment of the money has failed;
(c)seeking specific performance;
(d)seeking an order for specific implement;
(e)relying on the breach against a claim by the trader under the contract;
(f)exercising a right to treat the contract as at an end.