SolvedCISR91090 | Office Manager Guide: CT CIS Centre Newcastle
From HM Revenue & Customs · Construction Industry Scheme Reform Manual
Tasks undertaken by this team
Members of this team deal with the following CIS tasks for UK resident company subcontractors
paper registration applications from limited company subcontractors
TTQT work items
When the customer has written either direct to Newcastle or to their CT office, the team also deal with
change tax treatment requests
updates to customer details
scope of CIS enquiries
other CIS correspondence for a company
Note; any correspondence relating to a repayment of CIS deductions for a company should be addressed to the appropriate Employers section within Personal Tax (PT) Operations
CISR user roles required by this team
Team members
All staff on this team should be allocated the CISR Processor role. This allows them to deal with the following CIS tasks
identification of customers and authentication of contacts
subcontractor registration for Limited companies
request for a change of tax treatment
updates to customer details
Managers
Managers should be allocated the CISR Process Manager role and will also have the authority to change a subcontractor’s tax treatment (outside of the TTQT process).
Work items
To deal with work items staff on this team also need the appropriate work management role. The role that can be allocated is
CISR CT TTQT Exc Handler - allows staff to deal with work items arising as a result of the failure of the automated TTQT process for CT businesses