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COM126010 | Repayments/reallocations: repayment/reallocations work lists: reallocations for authorisation list (RLAU)

From HM Revenue & Customs · COTAX Manual

This subject is presented as follows.

Purpose of the list

There are two version of the Reallocation for Authorisation List:

  • function RLAU is the update version

  • fFunction RLAV is the view only version

This work list is available only in Debt Management offices and the HMRC Payments. The purpose of the list is to allow the Repayment/Reallocation Authoriser to review cases automatically selected by COTAX for security checking.

How often should the list be reviewed?

The Reallocation for Authorisation List is an immediate action work list. The Repayment/Reallocation Authoriser must review the list daily and deal with any entries immediately.

Who does what?

The list must be dealt with by the Reallocation Authoriser (Debt Management Office) or Repayment/Reallocation Authoriser (HMRC Payments).

When are new entries added?

Entries are added to the Reallocation for Authorisation List immediately when COTAX selects a case for security checking.

Reasons for entry

COTAX selects cases for security checking and puts them on the Reallocations For Authorisation List.

Sorting and filtering - Options and recommendations

Before you start to work cases, you may want to sort and filter the work list to make it more manageable. You can do that by using any of the criteria below:

  • District

  • Reference

  • Name

  • Amount Reallocation

  • AP number

  • B/F date

  • B/F note

  • Employee name

  • Entry date

  • Group payment record

  • Participator

  • Reallocation number

The criteria you may find most useful when filtering or sorting the Reallocation for Authorisation List are:

  • Amount Reallocation

  • B/F note

  • Entry date

The normal next action function

The normal next action function is PRKR (Provide Risk Response).

Automatic deletion

Cases are automatically deleted from the work list when any of the following apply:

  • the Repayment/Reallocation Authoriser authorises the reallocation using function PRKR (Provide Risk Response)

  • the Repayment/Reallocation Authoriser stops the reallocation using function PRKR (Provide Risk Response)

  • the case is transferred to a new office. The case automatically appears on the new office work list

Manual deletion

You cannot delete a case from the work list manually.

See COM126011 for a list of functions to use in particular situations.