COM71080 | Enquiries: CTSA enquiries: transferring an enquiry to FIS

When you transfer the responsibility for an ongoing enquiry to Fraud Investigation Service (FIS), you must not make an entry in the ‘enquiry ended date’ field in function MAPS (Maintain AP Signals).

If you do so, it releases the repayment and reallocation inhibitions that are created by setting the ‘enquiry in progress’ signal to ’Y’ and frees COTAX to make automatic reallocations and repayments before the enquiry has ended. It also causes further problems if FIS need to make a jeopardy amendment or close the enquiry with COTAX.

When you transfer the case, leave the MAPS ‘enquiry ended date’ field blank. This preserves the COTAX record as an open enquiry until FIS formally close it.

See:

• COM71021 for a list of forms relevant to this subject

• COM71011 for a list of functions to use in particular situations

• COM71012 for legislation applying to this subject