CCPG21300 | HMRC roles: role of PN301 Team

The PN301 Team's role is to

• keep details of previous CCP action

• provide details of previous CCP action for Border Force. Note: ISBC/Large Business officers can check the "2-year Penalty spreadsheet" in the CIT Hub.

• allocate non International Trade cases to a Civil Penalty Officer (CPO)

• provide a unique CCP Reference number for use with Civil Penalty Warning Letters (CPWLs) and penalty notices

• progress queries relating to payments or non-payments by liaising with NPU, Chief Accounting or DMB

• liaise with operational and technical policy areas

• provide statistics, monitor workloads, answer queries, offer guidance

• help find solutions to problems being experienced by any business or individual with any aspect of Customs Civil Penalties work

• reviewing draft Customs Penalty Warning Letter (CPWL), draft RTBH letters and draft CP letters referred to them, allocating a reference number for CPWL and CP and then referring to the officer to retain a copy letter on relevant record keeping system.