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Official guidance
Customs Civil Penalties Guidance

CCPG21000 · HMRC roles

  • CCPG21100 · Role of Compliance Officer
  • CCPG21300 · Role of PN301 Team
  • CCPG21400 · Role of Customs Civil Penalties Officer (CPO)
  • CCPG21500 · Role of Customer Compliance Manager
  • CCPG21600 · Role of other teams
  1. HMRC roles: contents
  2. HMRC roles: role of other teams

CCPG21600 | HMRC roles: role of other teams

From HM Revenue & Customs · Customs Civil Penalties Guidance

Customs Directorate regime policy teams

These teams:

  • provide regime policy background to CPOs, TALA, LC, LBS, UKBF, CCMs, PN301 Team, and HMRC Legal Group teams

  • advise when courses of action or sanctions other than penalties may be appropriate, for example, varying an authorisation

Customs Directorate Policy Law Team

  • provides policy and technical advice to CPLO, Compliance officers, CPOs, CCMs and HMRC Legal Group teams

  • ensures that Manuals - technical guidance, Web pages, Public Notice, learning and templates are up to date

  • maintains the civil penalty framework for contraventions of customs law, and (with EEC) updates legislation where necessary.

  • to contact the Policy Law Team for Technical help, email Excise and Customs Law Team Enquiries

Compliance Operational Process & Systems (COPS)

  • provide operational advice to Compliance officers, CPOs, TAD and regime owners

  • maintains the operational guidance within the CCP Manual

Authorisations Teams

These teams

  • consider all requests for authorisation to operate a facility, for example a Customs Warehouse, or to use a particular regime, for example IP

  • do compliance checks to make sure the trader is complying with the terms and conditions of the Authorisation

  • amend and revoke authorisations where necessary.

HMRC Legal Group CITEX Team

This team deals with all Reviews and Appeals (A&R) for Customs CPWLs and penalties issued by HMRC staff.

Note: Any reviews and appeals for CPWLs and penalty notices issued by UKBF will be dealt with by UKBF A&R teams.

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