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Official guidance
Customs Civil Penalties Guidance

CCPG30600 · Customs and International Trade and Excise officers operational process: penalty notice: issuing the notice

  • CCPG30610 · International Trade officers operational process: penalty notice: issuing a penalty notice: completing a penalty notice (C31)
  • CCPG30620 · International Trade officers operational process: penalty notice: issuing a penalty notice: further guidance for completing a penalty notice
  • CCPG30640 · International Trade officers operational process: penalty notice: issuing a penalty notice: issuing the notice
  • CCPG30650 · International Trade officers operational process: penalty notice: issuing a penalty notice: can more than one penalty be charged at the same time
  • CCPG30660 · International Trade officers operational process: penalty notice: issuing a penalty notice: record keeping and reports
  1. Customs and International Trade and Excise officers operational process: penalty notice: issuing the notice: contents
  2. International Trade officers operational process: penalty notice: issuing a penalty notice: completing a penalty notice (C31)

CCPG30610 | International Trade officers operational process: penalty notice: issuing a penalty notice: completing a penalty notice (C31)

From HM Revenue & Customs · Customs Civil Penalties Guidance

THIS GUIDANCE IS FOR INTERNATIONAL TRADE OFFICERS ONLY

You should only prepare a penalty notice once you have completed the CPAC, see CCPG27220.

You should record the following details on the first page of the notice:

  • the trader details

  • senior person within the company, Company Secretary or Managing Director

  • the postal address where the contravention occurred if part of a larger business or the company has various offices

  • remember to also send a copy to the principal place of business

  • their EORI number

  • date of issue

  • CCP ref no

  • reason code

  • type of contravention, for example, poor compliance.

Within the Descriptions box record:

  • the date of your intervention

  • the period of the contravention

  • a brief overview of the contravention (s) identified and

  • the detail of the legislation contravened (remember to provide the full detail of the legislation as opposed to the abbreviations). See Appendix 1 for example wording.

On the second page fill in:

  • the CCP Ref

  • date of Issue

  • issuing officer

  • company name

  • EORI Number

  • full detail of the contraventions identified

  • the explanation offered by the trader for these contraventions

  • the recommended corrective steps they need to take to improve compliance

  • details and calculation of the penalty to be issued see CCPG27320

  • details and calculation of any mitigation given see CCPG30420, CCPG30430, CCPG30440. Ensure the penalty is fair and proportionate, see CCPG11810

  • the date the RTBH was issued CCPG11500

  • details of the trader’s response, if any, to the RTBH CCPG27310

  • details of any further mitigation given CCPG30450

  • the recommended steps they need to improve compliance.

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