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Contents

Official guidance

Debt Management and Banking Manual

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DMBM100100 · IT systems
DMBM100500 · Customer Accounting Records
DMBM200000 · Payment processing and accounting: introduction and contents
DMBM400000 · Interest
DMBM450000 · Legislation and enabling regulations
DMBM510000 · Customer contact and data security
DMBM514000 · Debt and return pursuit
DMBM575000 · Pre-enforcement
DMBM650000 · Enforcement action
DMBM700000 · Set-offs - S130 FA2008
DMBM725000 · Revenue losses
DMBM800000 · Time to Pay (TTP)
DMBM875000 · RLS
DMBM900000 · Miscellaneous
DMBM900500 · Noting the record: contents
DMBM950000 · VAT into IDMS
DMBM202000 · Payment processing and accounting: Payments received in local offices - Direct
DMBM512970 · Customer contact and data security: compulsory verification checks: verification checks based on type of contact: internal caller verification checks: making a call
DMBM512980 · Customer contact and data security: compulsory verification checks: verification checks based on type of contact: internal caller verification checks: receiving a call
DMBM557520 · Debt and return pursuit: Child Benefit overpayments: recovery from continuing entitlement: seeking consent
DMBM557700 · Debt and return pursuit: Child Benefit overpayments: hardship
DMBM557710 · Debt and return pursuit: Child Benefit overpayments: hardship: general
DMBM557720 · Debt and return pursuit: Child Benefit overpayments: action on recovery team
DMBM557770 · Debt and return pursuit: Child Benefit overpayments: suspension of recovery: restoring payment following recovery from continuing entitlement
DMBM560206 · Debt and return pursuit: foreign cases: Legal gateway help card (OECD and DTA): Countries beginning with A – G
DMBM560207 · Debt and return pursuit: foreign cases: Legal gateway help card (OECD and DTA): Countries beginning with H – O
DMBM560208 · Debt and return pursuit: foreign cases: Legal gateway help card (OECD and DTA): Countries beginning with P – Z
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Official guidance
Debt Management and Banking Manual

Debt Management and Banking Manual

From HM Revenue & Customs

Begin readingIT systems: Strategic Accounting Framework (SAFE) system