SolvedDMBM133010 | Manage charges (information) by IT system: Manage charge (information) in OPREC: OPREC Notepad facility
From HM Revenue & Customs · Debt Management and Banking Manual
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The OPREC Notepad is used to record all activity on a case and must be updated at all times to reflect the action taken.
The Notepad can take up to 19 lines of text and care must be taken to be brief and concise in order to maximise the available space. The date will automatically appear at the beginning of each update and the entry should end with the initial letter of the officer’s first name and the first three letters of the officer’s surname.
The following abbreviations have been agreed and should be used to maximise the available space
| Abbreviation | Explanation |
|---|---|
| AOE | Attachment of Earnings |
| APP | Appeal |
| ARM | Arrangement |
| ARM CAN | Arrangement cancelled |
| ARR | Arrears of Benefit withheld |
| ART | Article 111 considered |
| ARTCom | Article 111 recovery commenced |
| BAL | Balance |
| CCP | Denotes court case |
| DD | Direct debit |
| IAE | Income and expenditure form held |
| LET | Letter from customer |
| LETDack | Letter from customer debt acknowledged |
| Letto | Free text letter to customer |
| PD151chekd | PD151 checked |
| RECON / ADJ 29 reconsideration | CA - Customers advantageCD - Customers disadvantageUN - Unchanged |
| RVW ARM | Review arrangement |
| TC | Telephone call |
| TELDACK | Telephone call from customer acknowledging debt |
| V | Voucher |
| WAE | Warrant of Execution |