DMBM201120 | Payment Processing: Certificates of Tax Deposit (CTD): Request to surrender or withdraw for cash

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Where you receive a request to use a Certificate of Tax Deposit (CTD) in settlement of a tax liability or for cash withdrawal, use the Track and Trace facility to send all correspondence immediately to:

CTD Team
Floor 6
1 Atlantic Square
21 York Street
Glasgow
G2 8JQ
United Kingdom

Tel number: 03000 546900

Send a letter to the customer advising their request has been referred to the CTD Team.

Where a CTD has to be used to settle a tax liability the CTD Team will stop pursuit of the liability until they deal with the CTD and note the customer’s record accordingly.