DMBM231430 | Annual Balance: Debt Pursuit Offices: Completing Balance Statements: Payment discrepancy in a previous Balance
From HM Revenue & Customs · Debt Management and Banking Manual
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remove the payment voucher from the ‘Collection Balance Accounts - payment discrepancies’ file held in the dual control press, and include it in the volume balance.
This will create a difference between columns 1 and 3 of form 45E equal to the amount of the voucher.
If the discrepancy is resolved
tell the Higher Debt Manager (or your Group Office as appropriate)
do not do any more checks.
If the discrepancy is not resolved
make the checks at DMBM231450 before reporting the discrepancy to your Group Office.