DMBM523090 | Debt and return pursuit: PAYE recovery and associated processes: Regulation 72 (5) directions: Making a decision: employer does not pay the underdeduction
From HM Revenue & Customs · Debt Management and Banking Manual
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If the employer does not appeal against the refusal notice and/or does not pay the underdeducted tax after 30 days, the caseworker should:
phone the employer to request payment and warn the employer that recovery action will be taken to collect the PAYE tax if it remains unpaid after 14 days
check to see if the employer has amended their P35 return or sent an amended FPS or EYU after 21 days.
If payment or an amended P35/FPS/EYU has not been received then formal recovery action is required to collect the PAYE.
The caseworker should issue a Regulation 80 determination for the underdeducted tax or refer the case to an office which can issue these determinations.
The caseworker should:
send a memo to the submitting office advising that a direction has been refused and return any P400/P227 received with the memo
advise the submitting office that the employee should receive a non-refundable credit for the tax underdeducted (if one has not already been given).
In Employer Compliance cases, you should advise the submitting office by memo to include the tax in a settlement and they will be responsible for making any Regulation 80 determinations with the employer.