DMBM524360 | Debt and return pursuit: CIS: contractor's response: contractor advises of a period of inactivity
From HM Revenue & Customs · Debt Management and Banking Manual
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If the contractor advises you that he does not intend to make payments to subcontractors:
advise the contractor that this information must be given to the CIS Helpline direct (where the call can be recorded for our record)
ask the contractor to telephone the CIS Helpline - 0300 200 3210 - immediately.
On IDMS use Record Actions to:
record an appropriate Action History
set a new BF date of 3 days later.