DMBM524530 | CIS: Pursuit action: C/W CIS Other Enforcement actions

From HM Revenue & Customs · Debt Management and Banking Manual

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If there are no other appropriate outstanding work items and the appropriate telephone call or letter has been dealt with, send for a personal call.

On IDMS

select RECORD ACTIONS

proposed Next Action Personal Call
next Action Date 14 days later.

CIS return cases for Personal call

Always take a blank CIS return with you and follow existing procedures for dealing with a personal call.