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Contents

Official guidance
Debt Management and Banking Manual

DMBM555500 · Debt and return pursuit: tax credits: interest

  • DMBM555510 · Background
  • DMBM555520 · Action by Credit Compliance Office (CCO)
  • DMBM555530 · Action by SAFE Team - identifying the overpayment
  • DMBM555540 · Action by SAFE Team - calculating and raising the charge
  • DMBM555550 · Appeals
  • DMBM555560 · Action by DTO in direct recovery cases
  • DMBM555570 · Complaints and disputes
  1. Debt and return pursuit: tax credits: interest: contents
  2. Debt and return pursuit: tax credits: interest: complaints and disputes

DMBM555570 | Debt and return pursuit: tax credits: interest: complaints and disputes

From HM Revenue & Customs · Debt Management and Banking Manual

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Complaints and disputes should be referred as follows

For interest calculations

  • the office responsible for the interest calculation.

For liability to interest or the chargeability period

  • the issuing compliance office (obtained from the stencil kept by the SAFE Team).

For delays

  • the Interest Review Unit (IRU).

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