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Contents

Official guidance
Debt Management and Banking Manual

DMBM666510 · Enforcement action: county court proceedings: reviewing the enforcement strategy

  • DMBM666520 · Simultaneous enforcement of a judgment
  • DMBM666530 · Simultaneous enforcement table
  • DMBM666540 · Reviewing the enforcement strategy
  • DMBM666550 · Conducting interviews with judgment debtors
  • DMBM666560 · Interviewing debtors by phone
  • DMBM666570 · Interviewing directors where the judgment debtor is a limited company
  • DMBM666580 · Establishing the judgment debtor’s financial position
  • DMBM666590 · Calculating available income
  • DMBM666600 · Orders to attend court to obtain information
  • DMBM666610 · Applying for an order to obtain information
  • DMBM666620 · Serving the order to attend court for questioning
  • DMBM666630 · Calculating and paying travelling expenses
  • DMBM666640 · The judgment debtor offers information or payment after the order has been served
  • DMBM666650 · The ‘Order to obtain information’ hearing
  • DMBM666660 · Failure to attend the ‘Order to obtain information’ hearing
  • DMBM666670 · Deciding whether to apply for a new or variation order
  • DMBM666680 · Applying for a new order for earlier payment
  • DMBM666690 · Judgment not enforced on time
  1. Enforcement action: county court proceedings: reviewing the enforcement strategy: contents
  2. Enforcement action: county court proceedings: reviewing the enforcement strategy: interviewing debtors by phone

DMBM666560 | Enforcement action: county court proceedings: reviewing the enforcement strategy: interviewing debtors by phone

From HM Revenue & Customs · Debt Management and Banking Manual

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The primary objective when interviewing the judgment debtor over the telephone is to obtain payment. Failing that you should gather information from the conversation to determine them most effective way of enforcing the judgment.

You should also advise the judgment debtor of the consequences of not paying.

Before the interview

Because you are not completing the 'Statement of County Court Judgment Debtor’s circumstances’ (this has to be signed by the judgment debtor) there is no need to warn the judgment debtor of possible prosecution on the basis of their answers.

Conducting the interview

The techniques detailed in DMBM666550 apply equally to telephone interviews.

Recording the information

You should record all details of the judgment debtor’s assets, income and expenditure on an Income and Expenditure form (36A-1).

Do not complete the 'Statement of County Court Judgment Debtor’s circumstances’ form over the telephone.

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