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Contents

Official guidance
Debt Management and Banking Manual

DMBM880000 · RLS: Tracing Unit procedures

  • DMBM880010 · Managing worklists
  • DMBM880020 · Address found: SA work items
  • DMBM880030 · Address found: PAYE work items
  • DMBM880040 · Address found: Tax Credit work items
  • DMBM880050 · Address found: All other work items
  • DMBM880060 · RLS signal unset by another office
  1. RLS: Tracing Unit procedures: Contents
  2. RLS: Tracing Unit procedures: Address found: PAYE work items

DMBM880030 | RLS: Tracing Unit procedures: Address found: PAYE work items

From HM Revenue & Customs · Debt Management and Banking Manual

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When you trace an address you should

  • enter the address on to IDMS using the DESIGNATORY DETAILS function and unset the RLS signal

  • record an appropriate note on ACTION HISTORY

  • transfer the record at Taxpayer and work item level to the appropriate debt management office based on the address using the IDMS TRANSFER OWNERSHIP function.

<p>Note: </p>You will not need to change the OU on BROCS as this will be doneautomatically overnight when you transfer ownership on IDMS The work item will <ul><li class="dash">appear on C/WPAYE worklist</li> <li class="dash">show on next action date of RLS review and a B/F date of today.</li></ul><p>You should </p><ul><li class="filledcircle">use the REFINE WORKLIST function regularly to identify these cases so you can </li> <li class="filledcircle">resume recovery activity.</li></ul>

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