DMBM880030 | RLS: Tracing Unit procedures: Address found: PAYE work items
From HM Revenue & Customs · Debt Management and Banking Manual
Some content of this manual is being considered for archiving. If there is content you use regularly, please email [email protected] to let us know as soon as possible.
When you trace an address you should
enter the address on to IDMS using the DESIGNATORY DETAILS function and unset the RLS signal
record an appropriate note on ACTION HISTORY
transfer the record at Taxpayer and work item level to the appropriate debt management office based on the address using the IDMS TRANSFER OWNERSHIP function.
<p>Note: </p>You will not need to change the OU on BROCS as this will be doneautomatically overnight when you transfer ownership on IDMS The work item will <ul><li class="dash">appear on C/WPAYE worklist</li> <li class="dash">show on next action date of RLS review and a B/F date of today.</li></ul><p>You should </p><ul><li class="filledcircle">use the REFINE WORKLIST function regularly to identify these cases so you can </li> <li class="filledcircle">resume recovery activity.</li></ul>