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Contents

Official guidance
Economic Crime Supervision Handbook

ECSH32800 · Initial contact - contents

  • ECSH32805 · Initial contact: Who to contact
  • ECSH32810 · How to contact
  • ECSH32811 · By Phone
  • ECSH32812 · By email
  • ECSH32813 · By letter
  • ECSH32814 · Unannounced visits
  • ECSH32815 · Dealing with customers in a Welsh postcode area
  • ECSH32820 · What to establish
  • ECSH32825 · Information and documents requested before an intervention
  • ECSH32830 · Recording attempts to contact
  • ECSH32835 · Initial contact: What to do if there is no response to initial contact
  1. Initial contact - contents
  2. Dealing with customers in a Welsh postcode area

ECSH32815 | Dealing with customers in a Welsh postcode area

From HM Revenue & Customs · Economic Crime Supervision Handbook

Customers in a Welsh postcode area, may request to have their compliance check done in Welsh. The law entitles people to speak Welsh in their own country. For further information, see the Welsh language scheme.

For more information and guidance, see the Welsh Language Service, see Welsh Language Service.

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