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Contents

Official guidance
National Minimum Wage Manual

NMWM16000 · Disclosure of information

  • NMWM16010 · Introduction
  • NMWM16020 · Duty of confidentiality and the declaration of confidentiality
  • NMWM16030 · Lawful authority to disclose information
  • NMWM16040 · Sanction for unlawful disclosure
  • NMWM16050 · Ownership of National Minimum Wage information
  • NMWM16060 · Exchange of information with other HM Revenue & Customs’ teams
  • NMWM16070 · Legal gateways: providing information to another government department or public authority, including local authorities
  • NMWM16080 · Legal gateways: request for information from another government department or public authority, including local authorities
  • NMWM16090 · Memorandum of Understanding
  • NMWM16100 · No legal gateway: lawful disclosure in the public interest
  • NMWM16105 · Public interest disclosures for public health or public safety
  • NMWM16110 · Data Protection Act 1998
  • NMWM16120 · Data Protection Act: issues relevant to HM Revenue & Customs’ disclosures
  • NMWM16130 · Data Protection Act: requests for information
  • NMWM16140 · Data Protection Act: obtaining information from third parties (such as Local Authorities)
  • NMWM16160 · Data Protection Act: requests from third parties for HM Revenue & Customs’ National Minimum Wage information
  • NMWM16170 · Freedom of Information
  • NMWM16180 · Freedom of Information: requests for information
  • NMWM16190 · Human Rights Act 1998
  • NMWM16200 · Human Rights Act: information sharing provisions
  • NMWM16210 · Department for Business and Trade
  • NMWM16215 · Employment Agency Standards Inspectorate and the Department of Employment and Learning
  • NMWM16220 · Home Office and its associated organisations including the police
  • NMWM16225 · Home Office Immigration Enforcement (previously UK Border Agency)
  • NMWM16230 · Department for Work and Pensions
  • NMWM16240 · Child Support Agency and the Child Maintenance and Enforcement Commission
  • NMWM16250 · Health and Safety Executive
  • NMWM16260 · Fair Work Agency for Gangmaster's licensing
  • NMWM16270 · Department for Environment, Food and Rural Affairs and the Scottish and Northern Irish equivalents
  • NMWM16280 · Insolvency Service Disqualification Unit, liquidators, administrators and administrative receivers
  • NMWM16290 · Insolvency Service Disqualification Unit: what can be disclosed
  • NMWM16300 · External solicitors acting for the Department for Business and Trade
  • NMWM16310 · Orders from tribunal (no direct HM Revenue & Customs’ involvement)
  • NMWM16312 · NMW Officer ordered to attend a tribunal (no direct HM Revenue & Customs’ involvement)
  • NMWM16314 · Providing documentation to a tribunal (no direct HM Revenue & Customs’ involvement)
  • NMWM16316 · Providing information as a witness to a tribunal (no direct HM Revenue & Customs’ involvement)
  • NMWM16320 · Civil and criminal proceedings (no direct HM Revenue & Customs’ involvement)
  • NMWM16330 · Orders from court: witness summonses and subpoenas (witness citations in Scotland)
  • NMWM16340 · Orders from court: requests for information not binding on the Crown
  • NMWM16350 · Lawful disclosure: disclosure with the customer’s consent (including for agents and personal representatives)
  • NMWM16360 · Procedure to obtain consent: written or verbal
  • NMWM16370 · Procedure to obtain consent at interview with customer and third party
  • NMWM16380 · Disclosure of customer information in correspondence with Members of Parliament (MP, MSP, AM, MEP etc.)
  • NMWM16390 · Telephone enquiries received from Members of Parliament
  • NMWM16400 · Protecting confidentiality when obtaining information from third parties
  • NMWM16410 · Protecting confidentiality when on the telephone
  • NMWM16420 · Bogus telephone calls
  • NMWM16430 · Criminal Records Bureau, Disclosure Scotland and police service Northern Ireland
  • NMWM16440 · Power of attorney
  • NMWM16460 · The Parliamentary Ombudsman
  • NMWM16470 · Charity Commission
  • NMWM16500 · Revenue & Customs Prosecution Office (RCPO)
  • NMWM16510 · Verifying information already held
  • NMWM16520 · Obtaining consent where the customer is deceased or if a company is insolvent or has been dissolved
  1. Disclosure of information: contents
  2. Disclosure of information: providing information as a witness to a tribunal (no direct HM Revenue & Customs’ involvement)

NMWM16316 | Disclosure of information: providing information as a witness to a tribunal (no direct HM Revenue & Customs’ involvement)

From HM Revenue & Customs · National Minimum Wage Manual

If a NMW Officer is ordered to attend a tribunal (NMWM16312), then they must do so and will be legally bound to answer any questions that are put to them. A NMW Officer should only be attending as a witness before the tribunal when ordered to do so by the tribunal (NMWM16310).

As a witness for the tribunal it will not be possible for the NMW Officer to be legally represented by HM Revenue & Customs at the hearing. However, it may be appropriate for them to be accompanied by the People Leader or a colleague who should take notes of the hearing.

When attending as a witness at the pre hearing or the full hearing it is important to remember that HM Revenue & Customs is not party to the claim, and that the NMW Officer will be acting in the role of an impartial witness. Although they may have been called by the tribunal at the insistence of one of the parties involved, the NMW Officer’s paramount aim must be to give their evidence factually and impartially to assist the Tribunal to reach a decision based on the evidence it hears.

Oral evidence provided to a Tribunal

A NMW Officer may be asked to read their prepared witness statement and should answer questions from either party (or their representatives) and members of the tribunal panel.

Statements and answers should be limited to factual reporting of the case, such as, why the case was being investigated, what evidence was obtained from the parties, how it was collected (e.g. telephone conversation, interview, letter) what (if any) information was supplied to the parties. In particular

  • If appropriate it should be explained to the tribunal that an investigation had not been completed, what stage the investigation had reached and why it was stopped.

  • Unless the HM Revenue & Customs investigation resulted in the issue of a Notice of Underpayment, it will not be possible to tell the Tribunal or other parties whether in your opinion National Minimum Wage was paid or is due. If asked about this, you should reiterate that you did not fully conclude your investigation and therefore are unable to express a view on the matter.

  • Any questions regarding the role of a NMW Officer should be explained as clearly as possible

  • A NMW Officer should decline to comment on government policy and if asked about this they should say that this is a matter proper to the Department for Business and Trade.

  • A NMW Officer should decline to provide their own legal opinion on the correct interpretation of NMW legislation. If asked about how NMW operates they must reply on the basis of HM Revenue & Customs/Business and Trade published external guidance.

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Questions beyond the remit of a NMW Officer

If a NMW Officer feels that he is being pressed for a response which goes beyond his remit then he should politely remind the enquirer of the limits of his involvement in the case, for example;

  • “I was not able to complete my enquiries so I did not consider all the evidence available or finalise my opinion of the NMW position.”

  • “As a NMW Officer, my role is to act as an enforcement officer. HM Revenue & Customs enforces compliance of NMW on behalf of the Department for Business and Trade and whilst I am able to describe the process I follow when conducting an investigation I am unable to comment on government policy. Queries relating to NMW policy should normally be submitted to officials in the Department for Business and Trade”

  • “As an NMW Officer, my role is to act as an enforcement officer on behalf of the Department for Business and Trade. Whilst I can provide general guidance relating to the operation of NMW I am unable to provide any views on the legal interpretation of NMW legislation or offer an opinion relating to matters which are outside of officially published guidance.”

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