PAYE51035 | Employer returns: employer EOY penalties: responsibilities for handling EOY penalties
From HM Revenue & Customs · PAYE Manual
This subject is presented as follows
Background
The division of work for raising and collecting penalties is split between
The Processing Office
The Network Units (SAFE) at Banking Operations
And
The Debt Management Office
The Processing Office
The Processing Office is responsible for
Raising a penalty determination in each appropriate case following receipt of the annual return
Raising an interim penalty determination shortly after 19 September in each appropriate case where the annual return is still outstanding. For more information about interim penalties see subject ‘EOY penalty cycle’ PAYE51020
Raising further interim penalty determinations at intervals where the return remains outstanding
Notifying charges to the appropriate Banking Operations Network Unit (SAFE)
Banking Operations Network Unit (SAFE)
Banking Operations Network Unit is responsible for
Keeping records of each employer where a penalty charge is raised
Noting a penalty as ‘Local Action’ (LA) and referring it to the Debt Management Office where an interim penalty determination is not paid or appealed against within the 30 day appeal period. For more information about interim penalties see subject ‘EOY penalty cycle’ PAYE51020
The Debt Management Office
The Debt Management Office is responsible for
Pursuing the collection of outstanding penalties referred by Banking Operations Network Unit
Contacting the employer or contractor to obtain payments on receipt of a Local Action Notice (LAN) from Banking Operations Network Unit