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RM1000 | Receiving claims and enquiries: General

From HM Revenue & Customs · Repayment Claims Manual

This section contains detailed instructions about the action to take when claims and enquiries are received

  • RA

  • action on receipt of a claim RM1004 - RM1199

  • work on new cases and enquiries RM1200 - RM1229

  • RO instructions RM1230 - RM1285

  • Group Leader and Inspector information RM1290 - RM1499.